If you are concerned about the mental health of a colleague or friend who you think is struggling as a result of working through the pandemic and the experiences they have encountered, you can help them by signposting them to the self-referral option for our psychological assessment and therapy service, specially set up to help. 

This link asks them to complete a couple of questionnaires that might help them decide if such support would be useful for them at this time. If they choose to proceed, they can fill in a referral form that asks them to share a bit of information with us so that we can match their needs with a therapist that is best placed to help them. 

Please ask the person to complete this themselves - you cannot do this for them as it asks about their personal experience. The information will be forwarded securely to our therapy team who will seek to be in touch within 72hours (excluding bank holidays) with next steps. 

If they would prefer to have an initial conversation with a trained counsellor about their situation or would like help to complete the referral form please ask them to call 0808 196 3833 or click here to chat online. Telephone and chat are available 8am – 8pm every day. 

How to tell if someone is struggling

  • Has their behaviour changed?
  • Have they become more agitated, more emotional or more withdrawn?
  • Are unusual mistakes being made?
  • Are they absent more regularly or contributing less in team situations?

Some of these may be signs that someone is struggling or dealing with something and may need more support. Take time to ask them, in private, how they are feeling and if they need to talk about anything. Let them know that your door is open and support is available if they need it, whether that be on a work or personal level.

Offer to refer them to our service – they might simply want to take a look at the tools and resources available to them via our hub.

The MindEd COVID-19 Resilience Hub has content designed to be rapidly accessible and provide quick help when needed. 

If someone needs help now, you can direct them to our support service helpline or chat function. The service is open from 8am to 8pm, every day, including weekends and bank holidays.

Talk to us now anonymously 
Or call the freephone number 0808 1963833.

Outside of these hours, help is available from the Samaritans, on freephone 116 123.

You can join the West Yorkshire Health and Care Partnership staff suicide prevention campaign and access resources to help you and team with their mental health here.

staff suicide campaign

You may also find these resources useful

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  • You can listen to our Care Homes podcast here.
  • Resources to facilitate conversations about wellbeing. We have a range of services available including courses and peer support. This directory outlines some of the offers and how to access them.
  • Coaching and mentoring offer - to support all NHS and social care leaders this FREE, confidential 1-2-1 offer has partnered with selected coaching companies and other leading-edge organisations to bring you three options to choose from.
  • Leader's pack - helping your team through Covid-19. The purpose of this guide is to offer useful information and practical tips to you, as one of our leaders, to help you support your team in the coming weeks and months.
  • Managers' guidance for staff wellbeing during Covid-19. Principles of responding well for staff wellbeing, with clear leadership, clear information, and physical and psychological resources
  • ABC to ‘compassionate leadership in times of crisis’ is a quick-read practical guide covering: autonomy and control; belonging; and competence. Click here for more information.
  • #Caring4NHSPeople wellbeing webinars - designed for people in workforce, occupational health, organisational development, leadership, trade union support, or any other area that is supporting the wellbeing of NHS colleagues. 
  • Leading Mental Wellbeing Together - In Partnership with the staff Mental Health and Wellbeing Hub, The Cellar Trust is offering a series of webinars on the topic ‘Leading Mental Wellbeing Together’. To find out more about this offer here.
  • Understanding different bereavement practices and how our colleagues may experience grief - helping line managers understand how to support bereaved colleagues in a compassionate and inclusive way - Click here to read or download the NHS Bereavement Practices guide.
  • Health and wellbeing of the adult social care workforce - Advice from HM Government for managers, employers and people working in adult social care including tips, advice and toolkits that employers and managers can use to help build the resilience of their team and address any concerns their staff may have. There is also a section that provides guidance on how all those working in social care can manage their personal mental health.

For more information on #Caring4NHSPeople, head to the website.

  • Looking after yourself and others during Covid-19: a resource for team leaders in health and care settings. This learning resource is designed for anyone who leads, in any capacity, in any health and care organisation to support your understanding, knowledge and skills. The resource allows you to dip in and out in bite sized pieces of learning and has five sections covering 
  • Working collaboratively
  • Preparing and sustaining yourself
  • Supporting and sustaining your team
  • Going home safely, protecting yourself and those around you
  • Tools

Caring for caregivers during Covid-19

A video message by Professor Michael West, Senior Visiting Fellow, The King’s Fund Professor of Organisational Psychology

Team coaching offers

Coaching for Wellbeing 2022 – Targeting Staff and Volunteers from Minority Ethnic Communities and the Voluntary Sector

Following the success and positive feedback received from this progamme throughout 2021 we are looking to deliver a further two training blocks and expand the offer to include coaching skills for whole teams. We know that currently the voluntary sector and staff from minority ethnic communities are underrepresented within coaching We are particularly keen to receive applications from individuals and teams that come from these sectors and backgrounds or work with people in these settings.

Individual Coaching Skills training

Most of us use coaching skills and approaches every day. Growing evidence suggests effective coaching skills contribute to personal well-being, innovation, care outcomes, teamworking and leadership effectiveness. Despite pressures and constraints in the care sector investment in coaching has grown reflecting the value of more person-centred approaches that create ownership, engagement and meaningful accomplishment. During the pandemic staff and volunteers accessing coaching have demonstrated maintenance or improvements in wellbeing compared to those who have not. Our sessions are open to all staff and volunteers and are designed to help participants improve their use of coaching skills in everyday conversations that matter.

As part of the training you will have the opportunity to engage in a 1-to-1 coaching session arranged at a mutually convenient time.

To Apply

No previous coaching experience is required and the courses are open to all grades, roles and volunteer groups

Individual Applicants (must be able to attend all 4 sessions)

  • Cohort 5

    • May 16th, 23rd, 30th & June 6th all Monday mornings 9.15 till 12.45

  • Cohort 6

    • May 26th, June 1st, 8th & 16th Wednesday & Thursday mornings 9.15 till 12.45

Deadline for applications

1 May– where possible we will allocate on a first come basis.

Please email - bdcccg.wyh.mentalwellbeinghub@nhs.net

With: Name, contact details, organisation, cohort preference and ethnicity (if willing to disclose – this will allow us to target places).

Team Coaching Offer

We also recognise it can be extremely beneficial to take a whole team approach to enable teams to think and grow together. Effective teamworking is a journey not a destination and it’s a journey worth investing in. Effective teams deliver better and safer care, they adapt to change. Their members are valued for their contribution and experience higher levels of wellbeing. The context of a pandemic creates additional challenges for teams and their members including virtual working, boundary management, communication and decision making. Team members face risks of reduced wellbeing, resilience and burnout.

Our programme offers bespoke support to individual teams that includes the following:

  • Working with team leaders to understand the team’s context and needs.
  • Design of a bespoke skills training for the team.
  • Up to 3 half day skills sessions for team members

To apply for team coaching

  • Deadline: 15th April
  • Selection:  by 29th April
  • Delivery: June-August 2022.

Please send Expressions of Interest to bdcccg.wyh.mentalwellbeinghub@nhs.net

Our capacity to work with teams is limited and we therefore invite expressions of interest from teams wishing to access this offer. Our capacity will be prioritised to support teams who demonstrate:

  • A context and challenges facing the team
  • Commitment to team development beyond this work.
  • Tangible benefits to the teams wellbeing inclusion and performance.
  • Commitment to work with us to evaluate the work and share learning.

Please Include the following information in your EOI:

  • Contact Information:
    • Organisation
    • Team
    • Team leader (name and email)
  • Team Context and Challenges:

    • Give a brief introduction to the team. What is its purpose?  Its membership?  The development of the team to date and its challenges moving forward.

  • Goals for this work

    • Tell us how coaching skills and approaches would support the team. What benefit should this work achieve?

For further information about either of the offers please contact Kerry Hinsby (Clinical Lead, Staff Wellbeing Hub) on bdcccg.wyh.mentalwellbeinghub@nhs.net