We're here to help

A photo of members of the Hub team

We know that staff are having to work in extremely challenging circumstances. Staff wellbeing is our priority across the Partnership, and people can and should expect support for their mental health and wellbeing from their line manager and their organisation. 

If you work in a health and care environment, and are experiencing feelings that are difficult to cope with, our mental health workers are here to support you now and find the extra help that is right for you.

The service is completely confidential, wherever you work, and offers advice and support that can help with a range of issues.


New contact number for Staff Mental Health and Wellbeing Hub

The Staff Mental Health and Wellbeing Hub has opened a new message-taking phone service. If you are a member of staff or a volunteer working in a health and care service, you can call 0800 183 1488 to get signposting to self-help resources and ask for information about how to access group support, including critical incident support for people and teams.

The answer machine is checked regularly and you can expect a call back within 72 working hours. You will need to leave your name, contact number, and a brief description of your query or request. Please note that the phone line is unmanned - it is a message-taking service. Updated Hub tile.jpg

The Hub is not a crisis service but provides support for staff struggling with work-related mental and emotional distress. People who are experiencing a mental health crisis should call one of our local 27/7 helplines - Leeds, Wakefield, Kirkless or Calderdale call 0800 183 0558; Bradford, call 0800 952 1181.


Self-refer for one-to-one therapy confidentially

The self-refer service is confidential and is for everyone, including volunteers and people who work in Primary Care. 

We will aim to make contact you within 72 hours (working days) of your referral being submitted. If you do not hear from us within one week of submitting your referral, please email wyicb-bdc.wyh.mentalwellbeinghub@nhs.net. 

In order to match the therapy request with the best possible practitioner and keep our waiting times as short as possible the Staff Mental Health and Wellbeing Hub has partnered with a number of trusted organisations who provide a range of therapies/ and counselling.  When you make a referral to our service please note that you may be contacted by one of these organisations.


Support for VCSE colleagues

Our service is available to everyone working in the health and wellbeing sector, including VCSE (voluntary, community and social enterprise) organisations. Whether you are a staff or a volunteer.​​​​​​​

For support for VCSE colleagues and volunteers, visit our Support for VCSE webpage.


Why you should use the Hub

To see what the Hub can do for you, visit our evaluation webpage with numerous resources and case studies. 

Listen to the mental health and wellbeing hub podcast

'We Work Together' is a podcast about people working in partnership to improve health and care across West Yorkshire.

In this series we’re showcasing the West Yorkshire Staff Mental Health and Wellbeing Hub and hearing from people across the West Yorkshire Health Care Partnership.

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