We're here to help
We know that staff are having to work in extremely challenging circumstances. Staff wellbeing is our priority across the Partnership, and people can and should expect support for their mental health and wellbeing from their line manager and their organisation.
If you work in a health and care environment, and are experiencing feelings that are difficult to cope with, our mental health workers are here to support you now and find the extra help that is right for you.
The service is completely confidential, wherever you work, and offers advice and support that can help with a range of issues.
New contact number for Staff Mental Health and Wellbeing Hub
The Staff Mental Health and Wellbeing Hub has opened a new message-taking phone service. If you are a member of staff or a volunteer working in a health and care service, you can call 0800 183 1488 to request a wellbeing check-in call; to get signposting to self-help resources; ask for information about how to access group support, including critical incident support for people and teams; or referral to 1 to 1 therapy for you and your colleagues. Do not call 0808 196 3833 as this number is now out of service.
The answer machine is checked regularly and you can expect a call back within 72 working hours. You will need to leave your name, contact number, and a brief description of your query or request. Please note that the phone line is unmanned - it is a message-taking service.
The Hub is not a crisis service but provides support for staff struggling with work-related mental and emotional distress. People who are experiencing a mental health crisis should call one of our local 27/7 helplines - Leeds, Wakefield, Kirkless or Calderdale call 0800 183 0558; Bradford, call 0800 952 1181.
Self-refer for one-to-one therapy confidentially
The self-refer service is confidential and is for everyone, including volunteers and people who work in Primary Care.
We will aim to make contact you within 72 hours (working days) of your referral being submitted. Please note, waiting times for initial contact may be slightly longer during festive periods due to staff shortages. If you do not hear from us within one week of submitting your referral, please email email@example.com.
If you are a member of staff or a volunteer working in a health and care service, you can also call 0800 183 1488 to request a wellbeing check in call.
In order to match the therapy request with the best possible practitioner and keep our waiting times as short as possible the Staff Mental Health and Wellbeing Hub has partnered with a number of trusted organisations who provide a range of therapies/ and counselling. When you make a referral to our service please note that you may be contacted by one of these organisations.
Support for VCSE colleagues
Our service is available to everyone working in the health and wellbeing sector, including VCSE (voluntary, community and social enterprise) organisations. Whether you are a staff or a volunteer.
For support for VCSE colleagues and volunteers, visit our Support for VCSE webpage.
Why you should use the Hub
To see what the Hub can do for you, visit our evaluation webpage with numerous resources and case studies.